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CLT airport guide

Accessibility and assistance

CLT

Where the desks are, and the number that arranges an accessible taxi.

Where to find a person

Four Traveler Information Centers sit on the Arrivals and Baggage Claim level. They hold the hotel numbers and the phone for calling a courtesy vehicle, which matters here because the airport publishes no hotel list of its own.

Accessible transport

Wheelchair-accessible taxis are requested through the Parking Dispatch Office on 704-359-4038, the same number for a fare dispute.

Special assistance screening

Checkpoints 1, 2 and 3 all run a special assistance lane, and every one of them reaches every gate.

Information reviewed 2026-09-22. This guide describes airport facilities; it is not a live service-status feed.

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